The Synaptics touchpad driver allows Windows to communicate correctly with a laptop’s touchpad and provides support for functions such as scrolling, tapping, gestures, and other touchpad controls. If the touchpad is not working correctly after installing Windows, updating the operating system, or replacing a driver, installing the correct Synaptics driver may help.
Windows can often install a compatible touchpad driver automatically through Windows Update. However, some laptops require a driver supplied by the laptop manufacturer. Before downloading a driver, check your laptop model and Windows version so you install the correct package.
Method 1: Download the Driver From Your Laptop Manufacturer
The safest way to get a Synaptics touchpad driver is usually through your laptop manufacturer’s official support page.
- Find your laptop’s exact model number.
- Open the manufacturer’s support website.
- Search for your laptop model.
- Open the Drivers, Downloads, or Support section.
- Select your version of Windows if the website provides this option.
- Look under categories such as Mouse, Touchpad, Input, or Chipset.
- Find the Synaptics touchpad driver.
- Download the appropriate driver package.
- Open the downloaded installer.
- Follow the instructions displayed on the screen.
- Restart your computer after installation.
Laptop manufacturers sometimes customize touchpad drivers specifically for their hardware. For this reason, a manufacturer-provided driver is generally preferable to downloading a generic package from an unknown website.
Method 2: Download the Driver Through Windows Update
Windows Update can automatically provide compatible hardware drivers.
To check for available drivers:
- Press Windows + I to open Settings.
- Select Windows Update.
- Click Check for updates.
- Install available Windows updates.
- Open Advanced options.
- Select Optional updates if the option is available.
- Expand Driver updates.
- Look for a Synaptics or touchpad-related driver.
- Install it if appropriate.
- Restart the computer.
This method is particularly useful if you do not know which driver version your laptop needs.
If no touchpad driver appears, Windows Update may already have installed a compatible driver or your laptop manufacturer may provide the driver separately.
Method 3: Download Synaptics Driver Using Device Manager
Device Manager can search Windows for an appropriate driver without requiring you to manually find a download package.
- Right-click the Start button.
- Select Device Manager.
- Expand Mice and other pointing devices.
- Look for an entry related to the touchpad.
- Right-click the device.
- Select Update driver.
- Choose Search automatically for drivers.
- Allow Windows to search for an available driver.
- Install the driver if one is found.
- Restart Windows.
The touchpad may also appear under Human Interface Devices, particularly when Windows uses a different hardware interface.
If Device Manager cannot find a newer driver, use the laptop manufacturer’s support page instead.
Method 4: Identify the Existing Touchpad Driver
Before installing a new driver, you can check which driver Windows is currently using.
- Open Device Manager.
- Expand Mice and other pointing devices.
- Right-click the touchpad device.
- Select Properties.
- Open the Driver tab.
Here you can check information such as:
- Driver provider.
- Driver date.
- Driver version.
- Driver details.
- Driver update options.
If the provider is Synaptics, Windows is already using a Synaptics driver.
If the device is listed as a generic mouse or touchpad, the correct manufacturer’s driver may not be installed.
You can also open the Details tab and select Hardware Ids from the property list. These identifiers can help determine the exact hardware when you need to find a compatible driver.
Method 5: Install a Downloaded Synaptics Driver
If you have downloaded the correct driver package from your laptop manufacturer’s website, you can install it manually.
Most manufacturer driver packages are provided as executable installers.
- Open the folder containing the downloaded driver.
- Double-click the installer.
- Approve the User Account Control prompt if it appears.
- Follow the installation wizard.
- Accept the license agreement if required.
- Wait while Windows installs the driver.
- Restart your computer.
After restarting, test the touchpad.
Check whether basic functions such as these work:
- Moving the pointer.
- Left and right clicking.
- Tapping.
- Two-finger scrolling.
- Touchpad gestures.
Some touchpad features may only become available after the correct driver and supporting software have been installed.
Method 6: Manually Install the Driver From Device Manager
If the downloaded driver does not include an automatic installer, you may be able to install it manually.
First extract the downloaded driver package if necessary.
Then:
- Open Device Manager.
- Find the touchpad device.
- Right-click it.
- Select Update driver.
- Choose Browse my computer for drivers.
- Select the folder containing the extracted driver files.
- Make sure the option to include subfolders is enabled if appropriate.
- Click Next.
- Allow Windows to install the compatible driver.
- Restart the computer.
Only use this method with a driver package intended for your laptop and Windows version. Installing an incompatible driver can cause the touchpad to stop working correctly.
Method 7: Roll Back the Synaptics Driver
If your touchpad stopped working immediately after a driver update, rolling back to the previous driver may fix the problem.
- Open Device Manager.
- Expand Mice and other pointing devices.
- Right-click the Synaptics touchpad.
- Select Properties.
- Open the Driver tab.
- Click Roll Back Driver if the option is available.
- Select a reason when Windows asks.
- Complete the process.
- Restart the computer.
The Roll Back Driver option may be unavailable if Windows does not have a previous driver stored.
If the problem began after a recent Windows or driver update, this method can be especially useful.
Method 8: Reinstall the Touchpad Driver
If the existing Synaptics driver is corrupted, reinstalling it can resolve touchpad problems.
- Open Device Manager.
- Expand Mice and other pointing devices.
- Right-click the Synaptics touchpad.
- Select Uninstall device.
- Confirm the removal if Windows asks.
- Restart the computer.
Depending on the hardware and Windows configuration, Windows may automatically reinstall a compatible driver after restarting.
If it does not, install the previously downloaded driver from your laptop manufacturer’s support page.
Before uninstalling the driver, make sure you have another way to control Windows, such as a USB mouse or keyboard.
Conclusion
Downloading the correct Synaptics touchpad driver can help restore touchpad functionality and enable features such as scrolling, tapping, and gestures. The best source is normally your laptop manufacturer’s official support page because the driver may be customized for your particular hardware.
You can also use Windows Update or Device Manager to search for a compatible driver. If the touchpad stopped working after an update, rolling back or reinstalling the driver may solve the problem.
Always check your exact laptop model and Windows version before installing a driver, and avoid downloading drivers from unknown third-party websites.
FAQs
1. Where should I download a Synaptics touchpad driver?
Download it from your laptop manufacturer’s official support website whenever possible. Search for your exact laptop model and look under the touchpad, mouse, input, or driver sections.
2. Does Windows 11 support Synaptics touchpads?
Yes. Windows 11 can work with compatible Synaptics touchpad hardware and drivers. The exact driver depends on the laptop and touchpad hardware.
3. What should I do if my Synaptics touchpad is not listed in Device Manager?
Check Mice and other pointing devices and Human Interface Devices. If it is still missing, check whether the touchpad is disabled in your laptop’s settings or BIOS/UEFI, and install the appropriate driver from the laptop manufacturer’s support page.
4. Can I reinstall a Synaptics touchpad driver?
Yes. You can uninstall the existing touchpad device through Device Manager and then restart Windows or install the correct driver package again. Make sure you have an external mouse or another input method available before uninstalling the driver.
Quick Summary
- Download the Synaptics driver from your laptop manufacturer’s official support page.
- Windows Update and Device Manager can also find compatible drivers.
- Roll back the driver if the touchpad stopped working after an update.
- Reinstall the driver if the existing installation is corrupted.





